Strengthen customer loyalty with the right insights
Loyal customers are crucial for your company’s success and growth. Awardit’s Loyalty Index provides you with a clear picture of the current situation and deeper insights into your customers’ loyalty. We help you identify what drives your customers’ loyalty and what actions are needed to strengthen it. Here are some benefits of our offering:
Focus on results
We guide you through the entire process, from data-driven insights to activities to achieve tangible results.
Comprehensive partner
We continuously measure activity against goals and take a holistic approach to your customer loyalty efforts.
High flexibility
We are an active partner offering efficient and tailored solutions based on your needs and goals.
Over 20 years of experience
We have extensive industry experience and deep knowledge about customer loyalty and what drives results.
Optimize customer loyalty with data-driven Insights
Insights and targeted activities
Increase the understanding of your customers’ motivations with our Loyalty Index. With insights into the current situation and current drivers, you can actively work to increase customer loyalty. You get a clear view of the loyalty of your customers and the key driving factors, allowing you to work on the right activities to achieve your goals.
Tangible effects - delivers concrete results
With over twenty years of experience, we know that working with loyalty is a continuous process to achieve success. We offer a flexible process where we act as your insights partner and continuously help you monitoring the effects of your loyalty-building activities.
Data-driven decisions
We base our analysis on survey data to make data-driven decisions about the activities to implement. By combining quantitative and qualitative data, you not only get answers to what affects customer loyalty, but also why it is affected. With a solid foundation in data-driven insights, you can make decisions about loyalty-enhancing activities that endure over time.
Continuous access at a low license fee
Through our licensing model, you always have access to our time and our tool. This means that we are always available to conduct a survey or act as a sounding board when you need it. Our licensing model extends over 12 months, and we offer a fixed price for the entire period, including:
- The first pilot measurement is free
- The 24.500 SEK per year
Curious to know more?
Would you like more information about the Loyalty Index and how it can contribute to increased profitability? Contact us to book a demo.
What metrics/insights does Awardit's Loyalty Index include?
We have identified that the primary theme areas summarizing loyalty are customer value, belongingness, trust, communication, and engagement & relationship.
Can we as a customer influence the content of the index?
Yes, we have a flexible solution where we can tailor the measurement areas to your needs
How do we best translate insights into concrete activities?
Our starting point is to ensure that we ask the right questions and dig deep enough to get concrete input from respondents. The insights are then easily transformed into crisp activities.
Some of our services
Customer references
Kundpartner
Kundpartner uses the Motivation Index as a foundation for their development work.
Tactel
Tactel gains valuable insights from its employees.
Thermia
Thermia uses the Motivation Index to understand the motivation among its employees.
Curious to know more?
Learn more about how Awardit has helped other companies achieve success. Or get inspired by articles in our knowledge base!
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