Customer Surveys

Loyalty Index-the key to loyal customers and increased growth.


Strengthen Customer Loyalty with the Right Insights

Loyal customers are crucial for your company’s success and growth. Awardit’sLoyaltyIndex provides you with a clear picture of the current situation and deeper insights into your customers’ loyalty. We help you identify what drives your customers’ loyalty and what actions are needed to strengthen it. Here are some benefits of our offering:

Focus on Results

We guide you through the entire process, from data-driven insights to activities to achieve tangible results.

Comprehensive Partner

We continuously measure activity against goals and take a holistic approach to your customer loyalty efforts.

High Flexibility

We are an active partner offering efficient and tailored solutions based on your needs and goals.

Over 20 Years of Experience

We have extensive industry experience and deep knowledge about customer loyalty and what drives results.

Optimize Customer Loyalty with Data-Driven Insights

Insights and Targeted Activities

Increase the understanding of your customers’ motivations with our Loyalty Index.With insights into the current situation and current drivers, you can actively work to increase customer loyalty. You get a clear view of the loyalty of your customers and the key driving factors, allowing you to work on the right activities to achieve your goals.

Tangible effects - Delivers Concrete Results

With over twenty years of experience, we know that working with loyalty is a continuous processto achieve success. We offer a flexible process where we act as your insights partner and continuously help you monitoring the effects of your loyalty-building activities.

Data-Driven Decisions

We base our analysis on survey data to make data-driven decisions about the activities to implement. By combining quantitative and qualitative data, you not onlyget answers to what affects customer loyalty,but also why it is affected. With a solid foundation in data-driven insights, you can make decisions about loyalty-enhancing activities that endure over time.

Continuous Access at a Low LicenseFee

Through our licensing model, you always have access to our time and our tool. This means that we are always available to conduct a surveyor act as a sounding board when you need it. Our licensing model extends over 12 months, and we offer a fixed price for the entire period, including:

  • The first pilot measurement is free
  • The 24.500 SEK per year

Curious to know more?

Would you like more information about the Loyalty Index and how it can contribute to increased profitability? Contact us to book a demo.

What metrics/insights does Awardit's Loyalty Index include?

We have identified that the primary theme areas summarizing loyalty are customervalue, belongingness, trust, communication, and engagement & relationship.

Yes, we have a flexible solution where we can tailor the measurement areas to your needs

Our starting point is to ensure that we ask theright questions and dig deep enoughto get concrete input from respondents. The insights are then easily transformed intocrisp activities.

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See how we have helped others.


Thermia använder Motivationsindex för att förstå motivationen bland sina medarbetare.


Kundpartner använder Motivationsindex som en grund för sitt utvecklingsarbete.


Tactel får värdefulla insikter av sina medarbetare.

Curious to know more?

Learn more about how Awardit has helped other companies achieve success. Or get inspired by articles in our knowledge base!